Dispatcher/Admin Assistant

Position Overview

Founded in 2015, we are a growing faith-based managed service provider based in Grants Pass, Oregon that serves our God and clients throughout Oregon and beyond. Our culture is rooted in our faith – we nurture each other, put family first, give back more than we should, and eagerly expect what is to come. We are seeking a detail-oriented and professional individual to join our team as a part-time Receptionist, Administrative Assistant, and Dispatcher. This fully remote role supports our operations by handling incoming calls, performing administrative tasks, and dispatching service requests to our tech team. The position offers part-time hours (10:00 AM – 4:00 PM PST, Monday to Friday) with an expected 30 hours per week and a starting compensation of $16.50 per hour. Work location: Remote.

Key Responsibilities
• Answer and direct incoming calls with a professional and friendly attitude.
• Provide administrative support, including scheduling, data entry, and document preparation.
• Dispatch service requests to the tech team and/or coordinate schedules with clients as needed.
• Maintain accurate records in the ticketing system and ensure timely follow-ups with clients.
• Utilize Microsoft Word, Excel, and Outlook for daily tasks.
• Communicate effectively with team members and clients via phone and email.

Required Qualifications
• Must have your own computer and reliable internet connection.
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook.
• Strong verbal communication skills with a pleasant and professional phone demeanor.
• Ability to work independently in a remote environment while staying organized and meeting deadlines.
• Previous experience in the computer industry or familiarity with technical terminology is a plus but not required.

Benefits & Perks
• Flexible remote work environment.
• Opportunity to support a dynamic team in an engaging role.
• Work-life balance with consistent part-time hours.

Apply Job!

Apply to this Job