Disaster Recovery Support Specialist
- Description:
- Assist in the coordination and establishment of disaster recovery programs and business resumption planning across mainframe and client server platforms;
- Coordinate and monitor simulation testing across all platforms;
- Design and administer programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery;
- Facilitate the preparation of an organization-wide business resumption plan;
- Maintain and improve the IT Service Continuity processes and tools used to protect critical business processes from the potential damage or loss that may be caused as a result of a disruption to the service;
- Develop and maintain supporting infrastructure and application IT Service Continuity recovery plans and risk mitigation strategies;
- Assess change efforts that may impact State’s ability to maintain resiliency;
- Identify likely contingency scenarios that may jeopardize State’s system availability; develop and maintain response plans procedures to respond to these scenarios; train employees and service providers to ensure their readiness to these scenarios;
- Plan and coordinate disaster recovery tests including actual failover events, emergency response simulations, tabletop exercises, and documentation reviews; measure capability against defined program KPIs, processes, procedures, and policies to manage State’s IT Service Continuity ability to meet defined business requirements; Monitor and report on ability to meet performance targets and service levels; monitor and report investigation results of breaches of availability targets and service non-availability, and track and report on required remedial action;
- Report on tracking KPIs and dashboards to provide management with data that provides measures of success.
Requirements:
Benefits:
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