Director - Accounting, Billing & Collection

Description:
• Lead, develop, and mentor a high-performing team responsible for billing, accounts receivable, and collections.
• Oversee the timely and accurate issuance of customer invoices across all business units.
• Ensure compliance with contract terms, pricing structures, and regulatory requirements.
• Work with sales, operations, and customer success teams to resolve billing disputes.
• Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding).
• Monitor aging reports and direct collection efforts for delinquent accounts.
• Maintain effective communication with customers regarding payment status and issues.
• Identify opportunities for automation and process enhancements within billing and collections.
• Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics.
• Assist with audit preparation and respond to external and internal audit requests.

Requirements:
• Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).
• 7 + years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections.
• Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment.
• Strong understanding of GAAP, revenue recognition, and financial controls.
• Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms.
• Excellent analytical, communication, and leadership skills.
• Experience in SaaS, subscription billing, or service-based industries.
• Familiarity with ASC 606 revenue recognition standards.
• Demonstrated success in reducing DSO and improving collection efficiency.
• Change management and process reengineering experience.

Benefits:
• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
• Flexible time off for exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

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