Manager, Lead Management Capabilities

Position:
Manager, Lead Management Capabilities
Job Description:

The Manager, Lead Management Capabilities at Arrow Electronics will lead the global strategy and execution of lead management across sales and marketing. This role is responsible for building scalable processes to identify, nurture, assign, and activate leads—ultimately driving demand generation and pipeline performance. You'll lead a global team, collaborate with IT and business stakeholders, and champion continuous improvement across systems, tools, and processes to support data-driven growth and sales enablement.

What You Will Be Doing:
• Develop the vision, strategy and roadmap for global lead management capabilities that support:
• Lead identification and qualification
• Automated nurturing
• Optimal assignment and movement of leads through the demand creation and sales pipeline
• Sales enablement through 360 degree view of and activation around customer behavioral signals
• Empowering marketing and sales to collaborate and align on common strategies and a unified approach
• Comprehensive analysis and measurement
• Continuous improvement and optimization of end to end process across teams, systems and platforms
• Partner with IT and cross-functional teams to build, deliver and manage these lead management capabilities through a process of continuous optimization and improvement.
• Advance the lead management practice through an approach that is both global in scope and scale while sensitive to local differences including region-specific maturity and readiness.
• Package and promote lead management capabilities as a strategic differentiator for Suppliers
• Lead team including region-specific lead managers and global lead coordination, with a focus on long term talent strategy, planning and development
• Partner with colleagues to define and continuously evolve digital, marketing and customer strategy, serving as the subject matter expert on lead management and sales enablement, including top trends, best practices and latest technologies.

What we are looking for:
• 12+ years of digital product and capability experience in complex global companies, including building and leading high performing teams and proven track record of improving maturity in overall lead management process, practice and operations.
• Demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum. Able to influence and align thinking across global businesses and teams.
• Deep technical proficiency in and experience with marketing and sales enablement tools, technologies, and platforms. Including web analytics tools (Adobe Customer Journey Analytics, Google Analytics), marketing automation (e.g. Eloqua), account-based marketing (e.g. Demandbase), and CRM (Salesforce).
• Experience enabling organizations with process standardization and through change management methodologies.
• Experience working alongside technical teams to guide both business and technical teams through the process of prioritizing, designing, and delivering solutions that drive business value, enhance operational efficiency, and support long-term organizational goals.
• Effective communicator: A track record of presenting digital, sales and marketing enablement strategies, insights and related high priority topics to executives and peers. Comfortable with public speaking and facilitating large group sessions. Clear communicator with ability to simplify and effectively communicate complex concepts
• Excellent collaboration skills working with internal and external stakeholders and across both business and technical teams. High degree of personal integrity; culturally sensitive & empathetic.

Work Arrangement:

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate:

$137,600.00 - $199,650.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-CO-Colorado (Remote Employees)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type:
Full time
Job Category:
Business Support

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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