Vocational Specialist Remote Cleveland, OH

Charles Taylor is a nationwide and global provider of risk management solutions for all property and casualty markets, including commercial property, workers' compensation, and liability markets. We offer complex loss adjusting, technical services, third-party administration, and managed care programs. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

We are seeking an enthusiastic Vocational Specialist to join our team. This is a remote position based in the Cleveland, OH area.

Job Summary

Make a real impact by empowering individuals with disabilities to achieve meaningful employment.

As a Vocational Specialist, you'll play a vital role in coordinating workforce services for participants referred by Opportunities for Ohioans with Disabilities (OOD) and the Ohio Department of Developmental Disabilities (DODD), helping them build skills, navigate their job search, and secure lasting employment. You'll report directly to the Program Manager of Workforce Services.

What You Will Bring to the RoleWe're looking for someone who is:
• Deeply informed about employer expectations and the nuances of the hiring landscape
• Knowledgeable about the Americans with Disabilities Act (ADA), including how to request accommodations and support individuals with a wide range of disabilities
• Skilled in job development and placement strategies, with a clear understanding of how to position participants in a way that highlights their strengths and meets employer needs
• Empathetic and adaptable, with strong interpersonal, communication, and time management skills
• Ethical, professional, and reliable-someone participants and colleagues can count on
• Proficient in Microsoft Word and Excel, with the organizational drive to stay on top of goals and details

What You Will DoJob Seeking Skills Training (JSST)
• Deliver comprehensive training on key job search skills-application completion,
• interviewing, networking, resume/cover letter development, and follow-up strategies
• Provide guidance on addressing disability-related questions and discussing
• accommodations with potential employers
• Work 1-on-1 with participants to meet preparation benchmarks defined in the OOD
• Vocational Rehabilitation Provider Manual
• Ensure all participant materials meet internal and state program standards
• Maintain communication with the Vocational Rehabilitation Counselor (VRC) to ensure
• high-quality, consistent service delivery

Job Search Program
• Attend weekly job search appointments with participants
• Research and provide 4-6 tailored job leads per week that align with participants' skills
• and abilities
• Deliver job development services in line with OOD guidelines
• Keep the VRC consistently informed of participant progress and engagement
• Monitor participant compliance and inform VRC of any major concerns
• Uphold Guardian Vocational Solutions' quality standards and contribute to a
• supportive, mission-driven environment
• Assist with other duties as needed

Documentation and Outcomes
• Write clear, professional case reports following OOD, DODD and CARF requirements
• Submit accurate billing and outcomes data per Guardian policies
• Stay organized and up to date with all documentation protocols

Qualifications
• Bachelor's degree in Human Services or a Healthcare-related field preferred (but not
• required)
• Strong understanding of the rehabilitation field and disability trends
• Valid driver's license, reliable transportation, and a willingness to travel
• Excellent problem-solving abilities and communication skills

This is more than a job-it's a chance to change lives, one career at a time. If you're passionate about
workforce equity, individualized support, and connecting people with opportunity, we'd love to hear
from you.

Charles Taylor offers a competitive salary commensurate with experience and excellent
benefits including medical, dental, vision, life insurance and 401(K) with match. If you are
seeking a career where you can achieve great things for great clients in a supportive and
collaborative environment, then we may be the place for you.

Values
At Charles Taylor, our values define our identity, principles and conduct. This person will
demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care,
Accountability and Collaboration.

AAP/EEO Statement
Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment
of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability,
gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair
recruitment and selection process all contribute to the successful, inclusive, and diverse culture
and environment which we are proud to be a part of at Charles Taylor.Job Summary

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