DHHS IT QA Test Lead

Client (DHHS) Information Technology Division (ITD) seeks a Quality Assurance (QA) Test Lead for the Medicaid Enterprise System (MES) Program. This role is 100% remote.

Please review the Skills matrix and place the information in a table at the top of the resume when submitting.

The QA Test Lead will be responsible for overseeing and managing the end-to-end testing of one or more modules in a mult million-dollar Medicaid Enterprise System (MES)/Medicaid Modular Information System (MIMS) project for the State of North Carolina.

Required Skills/Qualifications:
• Strong background in software test management with at least 10+ years of experience as a Test Lead/Test Manager
• Proficient in all phases of testing and types of testing - Functional, non-functional; smoke, sanity, integration, usability, User Acceptance, end-to-end, regression and performance.
• Experienced with managing testing teams of more than 20-25 testers in both SIT & UAT
• Should have 5+ years of experience coordinating several testing teams across various divisions and units of an organization that could be distributed geographically
• Should have 5+ years of experience coordinating with vendors and managing vendor testing teams
• Experience in driving test automation on large programs - how and when to automate, conducting feasibility study and ability to make recommendations
• Strong experience with Waterfall, agile and hybrid project methodologies
• Experience with Cloud testing
• Proficient in Test Management Tools such as Microfocus ALM
• Expert level knowledge of Microsoft Excel and PowerPoint
• Should have working knowledge of JIRA, SharePoint, and ServiceNow
• Effective leadership, communication, presentation, and facilitation skills
• Strong understanding of quality metrics and excellent reporting skills

Preferred Skills/Qualification:
• Hands on experience in test automation/test automation tools
• Strong knowledge of security, penetration, load, and performance testing
• Experience in Medicaid or Medicaid Management Information System (MMIS) projects; Knowledge of CMS seven standards and conditions and MITA frameworks; CMS certification requirements; Pharmacy Benefits Management (PBM), Provider (PDM/CVO) experience.

Responsibilities: The Test Lead will
• Lead the entire test management process
• Report to and work closely with the QA Manager in creating and maintaining test plans, test strategies and testing roadmaps, tracking, and reporting on testing progress, quality metrics and milestones
• Manage, direct, and coordinate SIT and UAT teams
• Mentor and guide testing teams on the creation and execution of test cases; Prioritize and assigns test responsibilities to the testing team
• Coordinate and drive test planning sessions; Drive defect management process
• Coordinate with vendor(s) to ensure testing is on track and meets the quality metrics
• Review test scenarios, test cases, and test data for completeness in requirements coverage (RTM)
• Train and guide Business users through UAT; Prepares testing manuals as needed
• Manage and mitigate test/QA-related risks and issues to the program - escalate risks as needed
• Gather, interpret, and present test execution metrics for socialization with steering committees.
• Work with test automation teams to meet the automation goals per the test plan
• Review client requirement and provides feedback
• Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules
• Oversee quality review of various applications
• Oversee projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects
• Assist in test environment setup/teardown, test automation, and exploratory testing
• Provide suitable solutions for issues/errors based on the understanding of the system and client business processes
• Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities
• Assists in formulating QA standards and best practices, organizational policies and processes and strategic plans
• Assists management in setting the direction for quality assurance within the organization
• Assists in recruiting new staff, conducting interviews and evaluate potential candidates

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceExperience leading Quality and Testing TeamsRequired7YearsKnowledge of Enterprise IT Systems and related State or Federal IT procurement, compliance, and contracting policiesRequired7YearsExperience in Pharmacy Benefits Management (PBM) and/or Provider Data Management (PDM/CVO)Highly desired7YearsAbility to provide project management support and manage the date-to-day vendor and contract activities to ensure that the project meets it plannedRequired7YearsExperience in work effort estimation Highly desired7YearsHas an understanding of CMS' Seven Standards and Conditions and the Medicaid programNice to have7YearsDemonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environmentRequired7YearsProficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required7YearsSkills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levelsRequired7YearsAbility to lead a team through effective delegation, training, and motivation Required7YearsDetail oriented with strong analytical skills Required7Years
Questions

No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2100% remoteQuestion3Please list candidate's email address HERE that will be used when submitting E-RTR.Question4Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question5Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?Question6Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement?Question7Candidates submitted above the rate of $$ may not be considered. Do you accept this requirement?Question8Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?

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