Senior RIM Consultant, Info Governance

Description:
• Support client projects by executing project-specific tasks in Microsoft Purview Data Lifecycle Management and Records Management, including retention policy and label development, disposition review configuration, and event based retention enablement.
• Gain an understanding of the critical paths needed to progress work through the system, and tools used by Lighthouse to manage workflows and develop client relationships.
• Work with clients to understand the full end-to-end lifecycle of records and information from a technical and program perspective.
• Lead client-facing demonstrations of Microsoft Purview Data Lifecycle Management and Records Management tools.
• Participate in project management tasks including custom reporting, kick-off calls, documentation of workflows and standards, and project closure tasks.
• Draft client deliverables, including high-level design documents, workflow diagrams, PowerPoint decks explaining technical concepts.
• Participate in process improvement initiatives as identified by Information Governance practice team leaders.
• Assist businesses with records management processes and workflows; develop training for key Information Governance and Records concepts and processes.
• Bring your passion and together we will shine.

Requirements:
• 5+ years’ experience using one or more of the following: Microsoft Purview, SharePoint, Records Center, OpenText, Records, Documentum, HP Trim.
• Demonstrated experience applying RIM principles to core RIM activities such as physical and electronic information management, retention/disposition.
• Accreditation (CRM, IGP, IAPP, etc.) preferred but not essential OR experience working in-house on a corporate records management/information governance team.
• Familiarity with domestic and international data privacy regulations (CPRA, GDPR, etc.).
• Previous experience in a RIM/IG role is essential for this position, applicants without relevant experience will not be considered.
• Willingness to learn and develop skills in a fast-paced and challenging environment.
• Eagerness to support sales related activities, i.e., conduct demonstration or support technical discussions during sales presentations.
• Ability to read and understand detailed technology documentation.
• Knowledge of record retention schedule and records policy development.
• Strong understanding of Microsoft Office applications, specifically Excel.
• Ability to solve problems and deal with a variety of variables in situations where only limited standards exist.
• Strong analytical and logical skills.
• Effective written and oral communication skills, including having the ability to deal with difficult situations and manage conflicts to successful resolutions.
• Outstanding organizational skills, attention to detail and the ability to multitask.
• Ability to work within timelines.
• Flexibility and adaptability to handle a changing and growing workload.
• Ability to foster positive and professional relationships at all levels internally and externally.

Benefits:
• Comprehensive benefits package including medical, dental, vision, and a 401k with company match.
• Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine through wellness plans.
• Generous Flexible PTO program and paid volunteer days.
• Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

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