Regional People Operations Generalist, US East & Canada

Regional People Operations (HR) Generalist, US East & Canada

REPORTS TO: Regional Head of HR

STATUS: Exempt/Salaried

LOCATION: Remote, U.S.

SALARY: $55,000-60,000.00 USD (Commensurate with education and

experience)

Purpose of Role

We are seeking an exceptional Regional People Operations (HR) Generalist, US East & Canada who is team-oriented, collaborative, “hands on roll-up their sleeves”, has Workday experience and has high customer service standards. The Regional People Operations (HR) Generalist role will be focused on administering support with HR inquiries, benefits, payroll, and Workday system implementation for a go "live on 1.1.2026 tasks to include but not limited to: data analysis, extraction of data from legacy systems, Workday system maintenance and other tasks associated with a new system implementation, completed in alignment with ISP and school standards. This role will support our shared HR services inbox.

This individual must thrive in a fast-paced environment, with many moving pieces, have Workday experience and seeks to ensure they provide a “white-glove” customer service experience for our candidates and employees. In this role, you will be supporting a People Operations (HR) Shared Services with upwards to 1,000 employees in a multi-state environment and growing.

Key Partners to This Role: People Operations Shared Services Team and School Leadership Teams.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key Responsibilities
• Provide support with the HRIS platforms as needed.
• Perform other duties as assigned.
• Act as a first point of contact and provide a stellar “customer experience” in supporting HR inquiries in all disciplines - payroll, benefits, HRSIS updates, etc.
• Serve as a systems Guru in all things Workday systems in supporting the ongoing maintenance and updating of data in the system
• Multi-state experience - understanding the nuances to each states legal requirements.
• Perform other duties as assigned.

Skills, Qualifications and Experience
• Bachelor’s Degree preferred or equivalent combination of education and experience in the Human Resources function.
• A minimum of 5+ years of recent and relevant experience across all HR disciplines
• Workday experience preferred. Heave use if Workday and management.
• Excellent listening, verbal, and written communication skills with employees and all levels of management; able to create a working environment of open communication and trust.
• Highly detail-oriented with excellent organizational skills and multi-tasking abilities.
• An understanding of and commitment to the ethos of the education industry.

E-Verify Participation:
ISP U.S. participates in E-Verify and will provide the Federal Government with your form I-9 information to confirm that you are authorized to work in the U.S

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Inclusion and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:
• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: Remote

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