Maintenance Technician

About GLIDE:

GLIDEis a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary:

The Maintenance Technician I performs a variety of skilled maintenance duties related to the organization's facilities. This person will work independently and with other facilities staff to perform preventative, predictive and routine maintenance tasks. The Maintenance Technician I will troubleshoot issues quickly, repair/replace parts/equipment and collaborate with contracted maintenance specialists to perform repairs. This person follows routine safety precautions and ensures safety procedures are followed at all times. Regular and predictable attendance is critical.

The Maintenance Technician must be able to work overtime, weekends, and holidays as needed and be on call for emergencies or disaster work.

Essential Duties and Responsibilities:

Perform routine and preventive maintenance and make repairs. Perform emergency service as required;

Duties include: cleaning furnace and air conditioning screens, oiling motors and moving parts, changing locks, inventorying, servicing/maintaining HVAC painting, minor carpentry, repairing/replacing office equipment and/or furniture, minor electrical work (not requiring a licensed electrician) such as replacing light bulbs and fuses, routine maintenance and repair work (e.g., door and window hardware replacement, drywall repair, replacing acoustical and linoleum tiles, routine plumbing (e.g., repair/replace leaking faucets, unplug blockages), servicing mechanical systems, drywall patching, window repairs, mopping, vacuuming, laying flooring, washing windows, power washing the building facade, power washing and cleaning sidewalks, processing trash/refuse, processing recycling, moving equipment/furniture, hanging things on walls properly, and similar activities;

Performs daily cleaning/janitorial duties;

Performs pest control: inspects premises to identify infestation source and extent of damage to property, wall and roof porosity, and access to infested locations. Review reports and diagrams of infested areas and determine treatment type required to eliminate and prevent recurrence of infestation. Direct and/or assist outside contractors in treatment and extermination processes to eliminate and control rodents and insects;

Checks work performed by outside contractors, ensuring all items are performed to specification;

Maintain equipment, tools, and the facilities offices, workshop, and storage to ensure optimum safety, efficiency, and asset control.

Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending, and actively participating in staff and individual meetings.

Uses ticketing system, radios, and cell phones to collect, share, and file information related to maintenance work needed and/or completed. Proactively inspects assigned areas for repair.

Engages in continuous training to improve maintenance skills.

Minimum Qualifications:

High school diploma or GED.

1+ years of hands-on general maintenance experience (e.g., plumbing, electrical, painting, general repairs)

Ability to perform a wide variety of maintenance and operational tasks safely and efficiently.

Basic knowledge of hand tools, power tools, and safety procedures.

Familiarity with safe handling and disposal of materials such as paint, cleaners, adhesives, and other maintenance substances.

Ability to work both independently and collaboratively in a team environment.

Excellent interpersonal skills; able to interact professionally with diverse individuals including clients, staff, and community members.

Strong customer service orientation and sound judgment in working with others.

Ability to prioritize tasks, manage time effectively, and stay calm in high-pressure or urgent situations.

Self-motivated, reliable, and maintains high standards of work quality.

Basic computer skills, including Microsoft Office (Outlook, Word, etc.).

Strong verbal communication skills and ability to handle sensitive situations with diplomacy and tact.

Preferred Qualifications:

Experience working in a nonprofit or human services environment (e.g., with unhoused individuals, those experiencing substance use, or mental health challenges).

Valid California Class C driver’s license and satisfactory driving record.

OSHA training or technical trade certifications.

First Aid/CPR, N.E.R.T, or Incident Command System training.

Bilingual or multilingual skills.

Physical Requirements:

Must have the physical ability to push, lift and move equipment and/or supplies, up to 10 lbs.

Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).

Finger dexterity and the ability to use all standard office equipment.

Must have the ability to physically navigate throughout office spaces (via elevator or stairs). And be on your feet, for long periods of time

Work Environment:

GLIDE’s buildings are in the Tenderloin neighborhood.

GLIDE maintains an "open door" policy for the community and its clients, who frequently enter and leave the building.

This is a full-time (40 hours/week), non-exempt position. This role is covered by the collective bargaining agreement.

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