Account Executive

About Citizen

Citizen is the #1 public safety app in the US, used by over 10 million people across 60+ U.S. cities to stay safe and informed in real time. Every alert is sourced directly from verified 911 data or live user reports. People have used Citizen to evacuate from fires, recover missing children, and get emergency help in under two minutes.

We offer three core products:

• Citizen (free): Real-time alerts, live incident maps, and community broadcasts

• Plus ($6/mo): Adds police scanners, crime stats, and customizable alert zones

• Premium ($20/mo): Connects users 24/7 to a trained safety agent who can track them, contact emergency services, and alert loved ones

Our mission is simple: Protect the World. We're building the first global safety network where people protect each other — instantly and transparently. We've raised $100M+ from Founders Fund, 8VC, and Greycroft, and we're hiring builders who want to work on problems that matter.

About the Role

As our first full-cycle Account Executive, you will:

• Own the full sales cycle from lead generation to close

• Prospect and identify new customers across industries using tools like Apollo, SalesNavigator, Nooks & Hubspot

• Develop a deep understanding of our solution and communicate its value clearly

• Collaborate with product and customer success to relay customer feedback and shape roadmap priorities

• Manage pipeline and forecasting in CRM (Hubspot) with rigor and transparency

Key Responsibilities

• Prospect-hunter mindset: can generate and work own leads

• System builder: builds lightweight but repeatable processes

• Value seller: ties product back to customer pain and urgency

• Customer-obsessed: relays product feedback and closes loops with urgency

Qualifications & Skills

• You’ve successfully sold early-stage B2B SaaS with limited playbooks or brand recognition due to the early stage of the product

• You’re a natural prospector and relationship builder who thrives with ambiguity

• You bring structured thinking, strong writing, and concise storytelling to every interaction with a client

• You have a bias for action and hunger to win—without cutting corners

• You care deeply about the mission and want your work to matter

• You are a mature professional with strong executive functioning skills

Requirements

• 5-7 years of quota-carrying experience in sales roles with full-cycle B2B SaaS sales

  • SDR experience & very comfortable getting on a phone

  • Sourcing 40-75% of their own pipeline through prospecting, events

  • Proven ability to generate pipeline and close deals with $10k–$100k+ ACV

  • Experience selling to security management, physical security, or operations teams

  • Sales cycle 3-6 months & can break down why that long, compared to peers

• Demonstrated success in early-stage environments (Series A/B)

  • Top 15% within team against quota

  • Best on team at driving pipeline

  • Can speak to being solely responsible for key areas of sales enablement with new hires or mentorship responsibilities as a Sr IC or junior manager

• Demonstrated ability to be highly leveraged

  • Familiarity with HubSpot, SalesNav + data enrichment tools

  • Experience with call platforms like Orum

  • Can speak to where high ROI usage of chatgpt-type of solutions

Salary Range

Salary Range: $75,000-85,000 annually, variable OTE $175,000 uncapped, + equity

Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:

• 100% employer-paid medical, dental, and vision for employees

• Unlimited PTO

• Up to 14 weeks paid parental leave (for all parents)

• Monthly tech stipend

• Free mental health support

• Hybrid work environment + catered lunches (NYC HQ)

Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.

We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.

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