[Remote/WFM] Full-Time Customer Service Associate
workwarp is looking for a passionate Full-time Customer Service Associate! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
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The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Compensation is $15 and up depending on qualifications.
RESPONSIBILITIES
 Delivers outstanding customer service to walk-in customers and telephone inquiries
 Continuously practices good listening skills with customers, UPS Store team members, and leadership
 Takes ownership of the customer's shipping needs and offers viable solutions
 Takes action to learn all product and service offerings, alternative solutions, and industry trends
 Operates all equipment, software, and devices in an expert fashion and is willing to teach others
 Maintains a clean, organized, and safe working environment
 Performs other duties as assigned
QUALIFICATIONS
 High school diploma or GED required
 Strong computer skills, including Microsoft Office and Adobe Suites
 Outstanding phone skills
 Strong verbal and written communication skills, including spelling and math
 Prompt, reliable, and responsible
 Able to lift 50+ pounds
 Must have reliable transportation. Apply Job!
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We Want to Hear From You!
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
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