[FULL TIME Remote] Remote Customer Service Representative
Core Information:
- Compensation: a competitive salary
- Company: Workwarp
- Start Date: Immediate openings available
- Location: Remote
- Position: Remote Customer Service Representative
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Description:Â Handle high amounts of incoming calls
 Produce sales leads
 Identify and evaluate customers needs to deliver satisfaction
 Build sustainable relationships of trust through open and interactive discussion
 Provide accurate, valid and comprehensive information by using the right methods/tools
 Reach personal/customer service team sales targets and call handling quotas
 Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
 Keep records of customer interactions, process customer accounts, and file documents
 Follow communication procedures, guidelines, and policies
 Go the extra mile to engage customers
Requirements:  Some proven customer support experience or experience as a client service representative  Track record of not just reaching, but exceeding quota requirements  Strong phone administration skills and active listening capabilities  Experience with CRM systems and practices  Customer... orientation and capacity to adapt/respond to different types of characters  Exceptional communication and presentation skills  Ability to multi-task, prioritize, and control time effectively  High school degree
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