[Remote/WFM] Customer Service Representative - Remote Work
Position at a Glance:
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Location: Remote
- Position: Customer Service Representative - Remote Work
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At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide...
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
About the Role:
We are looking for a Customer Service Representative with proven experience and a passion for providing assistance and excellent customer experience through our diverse communication channels.
What YouÂll Do:
 Provide excellent customer service by being emphatic and professional in every interaction
 Update customer information in the customer service database during and after each interaction.
 Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
 Coordinate with help desk staff to troubleshoot issues.
 Ensure that appropriate actions are taken to resolve customers problems and concerns.
You must have:
 1+ years of experience selling subscription-based services.
 Ability to work autonomously and remotely.
 Excellent verbal and written communication skills.
 Experience in Cold Calling, Prospecting, and Lead Generation (Desirable).
 Advanced English level.
How we make your work (and your life) easier:
 100% remote work (from anywhere).
 Excellent compensation in USD or your local currency if preferred
 Hardware and software setup for you to work from home.
 Flexible hours: create your own schedule.
 Paid parental leaves, vacations, and national holidays.
 Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
 Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Join a global team where your unique talents can truly thrive Apply Job!
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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