EH&B Claims Executive

Company:

Description:

Are you a proactive and analytical professional with a passion for client service and relationship management? We are seeking a dedicatedEH&B Claims Executiveto join our team at our Riyadh head office. This full-time role offers an excellent opportunity to support our client relationship management efforts within the Employee Health & Benefits (EH&B) Claims department. If you possess strong communication skills, analytical capabilities, and a proactive problem-solving approach, we welcome you to contribute to our commitment to client satisfaction and operational excellence.

We will count on you to:

• Serve as a primary point of contact for clients, addressing inquiries and resolving issues promptly to ensure a positive client experience.
  • Analyze client data and feedback to identify trends, insights, and opportunities for enhancing service delivery and client engagement.
  • Prepare and present regular reports on client satisfaction metrics, account performance, and relationship health to management and stakeholders.
  • Collaborate closely with cross-functional teams, including sales, marketing, and operations, to ensure client needs are aligned with company offerings and strategic initiatives.
  • Maintain accurate records of client interactions, feedback, and action items within the CRM system to ensure continuity and accountability.

What you need to have:
• Bachelor’s degree in Business Administration, Finance, or a related field.
• 0-1 years of experience in client relationship management, customer service, or a similar analytical role.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Excellent verbal and written communication skills, with a focus on relationship building and stakeholder influence.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and attention to detail.

What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic, inclusive work environment that values diversity and innovation.

Originally posted on Himalayas

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