Spanish Bilingual Medical Receptionist (ZR_25207_JOB)

This is a remote position.

• Greet and check in patients in both English and Spanish, ensuring all required documentation is collected and accurate
  
• Schedule, confirm, and manage patient appointments using EHR/EMR systems
  
• Answer and direct incoming calls in a professional and courteous manner
  
• Verify insurance eligibility and coverage, with a strong understanding of PPO insurance plans
  
• Collect co-pays, process payments, and explain basic billing questions to patients
  
• Maintain accurate and confidential patient records in compliance with HIPAA regulations
  
• Communicate clearly with patients regarding appointment details, delays, or required paperwork
  
• Coordinate effectively with doctors, nurses, and administrative staff to support clinic workflow
  
• Assist with administrative tasks such as medical forms, referrals, and authorizations
  
• Manage front desk operations, including incoming mail, fax, and general correspondence
  
• Handle patient concerns or complaints with empathy and escalate when necessary
  

Requirements

• Fluency in Spanish and English with excellent verbal and written communication
  
• Minimum 3 years of experience as a medical receptionist or in a similar administrative healthcare role
  
• Strong understanding of PPO insurance plans, coverage, and billing procedures
  
• Excellent customer service skills with a patient-centered approach
  
• Strong attention to detail and ability to multitask in a fast-paced environment
  
• Knowledge of HIPAA compliance and basic medical terminology
  
• High school diploma or equivalent required; medical office certification is a plus
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job
  

Originally posted on Himalayas

Apply To this Job