Quality Assurance/BlueCard LOS- Auditor/Remote
- Position: Quality Assurance (BlueCard) LOS- Auditor (Remote)Quality Assurance (Blue Card) LOS
- Auditor (Remote)
- Join to apply for the Quality Assurance (Blue Card) LOS
- Auditor (Remote) role at Care First Blue Cross Blue Shield.
PURPOSE: Responsible for systematic investigations of Blue Card-related transactions in specific areas such as claims or customer service within the organization. Conducts various audit activities, including process audits with a technology component and operational audits involving internal and external processes. Ensures QA testing is thorough and accurate, adhering to company policies, audit methodologies, BCBSA guidelines, and regulations.
- Responsibilities:
- Perform Blue Card Plan to Plan and General Inquiry quality assurance audits to ensure system and procedure quality in line with Blue Cross Blue Shield guidelines.
- Review audit findings with internal leadership for accuracy, completeness, and fairness.
- Assist with special projects or departmental initiatives requiring subject matter expertise.
- Qualifications:
- Bachelor's Degree in Business Administration, Management Sciences, Finance, Accounting, or related field, or equivalent work experience.
- At least 1 year of experience in accounting, finance, auditing, insurance, or healthcare operations.
- Proficient in Blue Card transactions and ITS software (PX Blue2, NASCO Blue2, IPDS, Blue web).
- Knowledge of Care First claim adjudication platforms (Facets G6, NASCO, Lumin
- X, TMG Facets, Health Edge).
- Experience with Care First systems for Enrollment and Customer Service (Members Edge, CSW, DSC, NICE CXone).
- Strong PC skills (Outlook, Word, Excel, PowerPoint).
- Excellent analytical, research, organizational, and communication skills.
- Ability to meet deadlines and handle multiple customer service demands, providing positive service to internal and external customers.
- Additional Details:
- Salary Range: $49,104 - $97,526
- Travel: Approximately 5% to various locations.
- Employment Type:
- Full-time, Entry level.
- Location:
Remote (with travel requirements).
Note: The job posting does not indicate it is expired; it appears active.
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