IT Project Manager - Network Implementations in PropTech

Description

We are a fast-growing leader in property technology (PropTech) solutions, dedicated to enhancing the connected experience for residents and guests in the multifamily and hospitality industries. Serving over 1 million rooms across North America and the Caribbean, we partner with property owners, developers, contractors, and operators to deliver cutting-edge digital experiences. Our team is a dynamic mix of skilled professionals who work together to create innovative solutions and provide unparalleled customer support.

As we expand, we are looking for talented, motivated individuals to join us and grow with us. We offer ample career development opportunities, a competitive benefits package, and a work environment that promotes empowerment, collaboration, and work-life balance. Join us in shaping the future of property technology and creating seamless, connected experiences!

Company Culture and Environment

Our company fosters a culture of empowerment, collaboration, and work-life balance. We support our employees in their professional growth while promoting a dynamic and inclusive work environment.

Career Growth and Development Opportunities

We provide extensive career development opportunities as we expand, allowing our team members to grow alongside the company and enhance their skills in a fast-paced industry.

Detailed Benefits and Perks

In addition to competitive compensation, we offer a comprehensive benefits package, including:
• Medical, dental, vision, and prescription plans.
• Rich HSA company-funded options and Flexible Spending accounts.
• 100% company-paid Short-Term Disability coverage.
• Life and Accidental Death & Dismemberment insurance options.
• Supplemental insurance options.
• 401(k) profit-sharing retirement plan.
• Flexible Paid Time Off after 60 days of employment.
• Paid holidays and a work culture supportive of diversity and inclusion.

Compensation and Benefits

Our benefits package is designed to support your health, well-being, and financial security while fostering a positive work environment.

Why you should apply for this position today

This role offers an exciting opportunity to be at the forefront of property technology, managing key client projects that make a significant impact in the industry. You will have the chance to work with a talented team and develop your skills while enjoying a supportive work culture.

Skills
• Strong discipline in change control, budget management, and on-time project delivery.
• Excellent communication skills, both verbal and written.
• Solid understanding of data networks, Wi-Fi, and voice applications.
• Ability to take ownership of tasks and provide technical support to both internal teams and clients.
• Ability to work independently and prioritize tasks effectively.
• Strong customer service orientation and ability to handle client inquiries with professionalism.
• Highly organized, detail-oriented, and able to handle multiple tasks in a fast-paced environment.
• Willingness to share knowledge with others and a collaborative mindset.

Responsibilities
• Collaborate with various teams to create comprehensive project plans, setting clear milestones, schedules, and expectations.
• Lead the implementation of projects, ensuring high-quality standards and due diligence are maintained, preventing network issues or rework.
• Delegate tasks to team members based on their expertise and monitor task progress.
• Serve as the main point of contact for teams when working on the same project, ensuring synergy and alignment.
• Track and report project status, generating management reports and coordinating with stakeholders as needed.
• Perform quality checks throughout the project to ensure all work meets established standards.
• Adjust project timelines and targets as needed, based on changes in scope or budget.
• Resolve billing discrepancies and handle complex billing scenarios in coordination with accounting teams.
• Ensure all billing complies with contract terms and client requirements, and submit monthly progress billings.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, Management, or a related field, or at least seven years of relevant experience.
• A minimum of five years of customer-facing experience as a project manager in IT, with a preference for experience in hospitality.
• At least three years of hands-on experience with Aruba and Ruckus networks.
• Project Management Professional (PMP) or PRINCE2 certification is a plus.
• Experience with AIA Billing is preferred.

Education Requirements
• Bachelor’s degree in a relevant field or equivalent experience.

Education Requirements Credential Category
• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or Management.

Experience Requirements
• At least five years of customer-facing project management experience in IT.
• A minimum of three years of hands-on experience with Aruba and Ruckus networks.

Why work in Raleigh, NC

Raleigh, NC, is known for its vibrant culture, excellent quality of life, and strong tech community. The area offers a mix of outdoor activities, dining, and entertainment, making it an attractive place to live and work. With a growing job market and numerous educational institutions nearby, Raleigh provides ample opportunities for both personal and professional growth.

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