Investor Services Administrator

Position Title: Investor Services Administrator

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department.

Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Responsibilities:
• Ensure investor transaction instructions contain requisite information and advice Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
• Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
• Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
• Review Investor Transactions.
• Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to the manager.
• Preparation of Redemption Payment Schedules.
• Review of wire transfers to Prime Brokers, Investors and fees payments.
• Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
• Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
• General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized persons.
• Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
• Handling complex calls from investors.
• Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
• Establish effective working relationships with the NAV, QA, Compliance Departments.
• Preparation of Fund Audit requirements.
• Review of Investor Audit requests prior to distribution to investor/auditors.

Qualification:
• Accounting, Finance or Business Degree
• Minimum 3.0 GPA.

Skills:
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively both within a team structure and individually.
• Strong interpersonal skills.
• Good initiative tempered with identifying when escalation is required.

Compensation:

Compensation for this position is market competitive .

Who We Are:

We are an HR consultancy firm, and we help candidates match with the potential roles by using an Artificial Intelligence System which is free of cost. Our approach to matchmaking utilizes several different formats throughout the course of the recruiting process. In addition to speaking with our recruiters and client-serving professionals, we also leverage the use of the Artificial Intelligence System to help you understand your strengths and strategize your career ahead.

Important: The successful application submission for the above role(s) will be conditional to your profile evaluation by our Recruitment Specialists using the AI system. We can let you know better once you submit your resume.

Apply Job!

Apply to this Job