Billing & Administrative Support

This is a remote position.

Role Name: Billing & Administrative SupportSchedule:
• Monday to Friday, 1pm to 10pm Eastern with an hour unpaid break

Client Overview

Join a thriving healthcare and wellness company group that’s making a real difference in people’s lives! This dynamic organization operates both a fast-growing wholesale pharmaceutical business and a cutting-edge medical clinic. You’ll be supporting two complementary businesses that are at the forefront of health and wellness innovation, where your work directly contributes to getting essential medications and treatments to patients who need them. This is an exciting opportunity to be part of a growing company where you can see the tangible impact of your contributions while working with a team that values efficiency, accuracy, and patient care.

Job Description

This role offers an exceptional opportunity to become an integral part of a dual healthcare operation where no two days are the same. You’ll be the backbone of daily operations, ensuring seamless order processing, accurate billing, and efficient administrative support across both a wholesale pharmaceutical company and a medical clinic. This position is perfect for someone who thrives in a fast-paced environment and enjoys the variety that comes with supporting multiple business functions. You’ll work during peak operational hours when your impact is most critical, helping prevent backlogs and ensuring smooth business operations. The role combines routine responsibilities with project-based work, offering both stability and variety in your daily tasks.

Responsibilities
• Order Processing Excellence:Handle customer orders throughout your shift, with particular focus on afternoon and evening processing to prevent next-day backlogs
• Billing & Financial Support:Manage billing tasks for the wholesale pharmaceutical operations with accuracy and attention to detail
• Shipping & Fulfillment:Create shipping labels and packing slips to ensure timely order fulfillment
• Data Management:Complete form filling, spreadsheet updates, and maintain accurate business records
• Medical Portal Management:Upload medical protocols and important information into clinic portal systems
• Information Processing:Copy, upload, and organize various types of business-critical information
• Documentation Support:Provide note-taking services and basic note translation when needed
• Digital Marketing Assistance:Handle basic social media posting using provided content and templates
• Administrative Excellence:Complete general data entry and various administrative tasks that keep operations running smoothly
• Workflow Optimization:Support continuous order processing to maintain efficient business flow

Requirements
• Technical Skills:Strong billing and bookkeeping experience with proficiency in data entry and spreadsheet management
• Schedule Flexibility:Ability to work independently during afternoon/evening hours (1:00 PM - 8:00 PM or 9:00 PM Eastern)
• Administrative Experience:Proven experience with form completion, administrative tasks, and business documentation
• Technology Proficiency:Comfortable with various technology platforms for uploading, managing, and organizing information
• Attention to Detail:Exceptional accuracy for order processing, billing, and data management tasks
• Social Media Basics:Familiarity with social media platforms for content posting and basic digital marketing support
• Communication Skills:Strong written communication abilities for note-taking and information processing
• Independence:Self-motivated with ability to manage multiple tasks and priorities effectively
• Healthcare Interest:Enthusiasm for supporting healthcare and wellness businesses (preferred but not required)

​Independent Contractor Perks
• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

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