DD Supervisor- Reporting to Paul Hestand
About Arion Care Solutions
Our Mission is to do the right thing...always.
We embrace the highest standards of ethics in all of our relationships, services and business practices, and every decision is guided by integrity, dignity and respect.
Now Hiring: DD Supervisor
About the Role
Arion Care Solutions is seeking DDSupervisor to lead and support a team of Direct Support Professionals (DSPs) and administrative staff. You'll manage a caseload of members, ensure high-quality service delivery, and maintain compliance with all regulations. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about helping individuals succeed.
- Key Responsibilities
- Supervise DSPs and admin support staff (Schedulers, EVV Coordinators, etc.)
- Maintain and grow a caseload of members; attend meetings and coordinate supports
- Ensure accurate payroll, billing, and compliance documentation
- Train staff on time entry and data systems
- Monitor habilitation progress, certifications, and file audits
- Provide referrals/resources for members and families
- Investigate billing denials and communicate resolutions
- Respond to communication within one business day
- Participate in on-call rotations and ensure emergency coverage
- Maintain HIPAA compliance and complete incident reports
- Attend team meetings and occasional community event Minimum Requirements
- Bachelor's degree OR 4+ years of experience in disability services, education, or related field
- High school diploma or equivalent
- Must be 18+ and pass a background check
- DPS fingerprint clearance (or ability to obtain)
- Proficiency with databases and Microsoft Office
- Strong communication, organization, and relationship-building skills
- Ability to multitask, troubleshoot, and respond quickly to need Work Requirements
- Must have a reliable personal vehicle and home office setup
- Ability to lift up to 50 lbs. and perform light physical tasks
- Comfort working remotely and managing multiple system Why Arion Care?
We're committed to empowering people-those we serve and those we employ. Join a team that values collaboration, flexibility, and making a real difference in the community.
Arion Care is an equal opportunity employer
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