Scheduler & On-Call Coordinator
Join Our Home Instead Team as a Scheduler & On-Call Coordinator
Make a meaningful impact while balancing work and life.
At Home Instead, we help seniors live safely and comfortably in their own homes. Our team is passionate about providing dependable care and peace of mind to families.
We’re looking for a detail-oriented and compassionate individual to join our scheduling and on-call team. This role involves being in the office 2–3 days per week and participating in a shared rotation of evening and weekend on-call coverage.
- What You'll Do:
- Coordinate care coverage and scheduling adjustments
- Respond to client and caregiver concerns
- Use our software to track communication and updates
- Answer after-hours calls and address urgent or time-sensitive care and staffing needs
- Support a team that’s dedicated to caring for others
- What We’re Looking For:
- Strong communicator with a calm, professional phone manner
- Organized, tech-savvy, and quick-thinking
- Prior caregiving experience is preferred
- Availability to participate in a rotating on-call schedule that includes evenings and weekends
- Team player with a heart for service
- Perks:
- A schedule that supports your work/life balance
- Work from home during on-call shifts
- Company-provided phone and laptop
- Paid time off and sick time
- Monthly Incentives
- Additional company benefits like 401k, health care, and more
- Be part of a mission-driven, supportive team, making a difference for local seniors and Veterans
If you're looking for meaningful work with flexibility—and you love helping people—this could be a great fit.
Apply today and we look forward to meeting you!
Each Home Instead office is independently owned and operated.
Job Type: Part-time
Pay: From $19.00 per hour
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid sick time
- Paid time off
- Referral program
- Retirement plan
- Safety equipment provided
- Tuition reimbursement
- Vision insurance
- Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
- Application Question(s):
- Prior experience as a caregiver.
- Language:
- English (Preferred)
- License/Certification:
- Home Care Aide Certification (Preferred)
- CNA (Preferred)
- Shift availability:
- Day Shift (Preferred)
- Ability to Commute:
- Kennewick, WA 99336 (Required)
- Ability to Relocate:
- Kennewick, WA 99336: Relocate before starting work (Required)
Work Location: Hybrid remote in Kennewick, WA 99336
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