Warehouse Lead

Remote, USA Full-time Posted 2025-07-27

Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website:

http://pattern.com/

Essential Duties and Responsibilities

Act as lead in a specific department with ability to flex to other departments as needed

Guide and train current and new employees on warehouse guidelines and new/updated procedures

Serve as the primary point of contact for associates to provide guidance and training on industry best practices

Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.

Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates

Promote a positive team-oriented environment and lead by example

Help oversee daily assigned area

Enforce and maintain compliance and high quality standards with new and existing standards

Audit proactively to detect and solve problems

Ensure areas are ready for next shift i.e. all tasks completed, problem solve items solved

Communicate respectfully and effectively with associates when product quality is at risk

Identify training deficiencies in associates and work with them to improve accuracy

Maintain confidentiality

Assist on the floor in other areas when needed

Other duties as assigned

Qualifications

Able to read, write, and speak English

Bilingual in Spanish a plus

Strong problem-solving and motivational skills

Approachable, welcoming, and friendly

At least 1 year of experience in a quality, lead, or training role

Dependable and punctual

Sharp attention to detail

Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment

Flexible, able to effectively prioritize tasks

Outstanding organizational skills with both system and manual production environments

Lead by example with ability to motivate employees to maximize their efforts in productivity and quality

Computer experience including Gmail, Excel, Google Sheets

Willingness to transfer to other departments based on business needs

Physical Requirements

Stand/walk for up to 8-10 hours

Regularly bend, lift, stretch and reach both below the waist and above the head

Ability to repeatedly lift and move items up to 50 pounds

Ability to use a pallet jack/push and roll carts

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Warehouse Lead

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