Associate Theft Investigator
Location: Remote
Team: Loss Prevention (Operations)
About Panoptyc
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
About the Role
We're seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.
Responsibilities
Conduct thorough analysis of surveillance footage to identify and document theft incidents
Classify and interpret events in video feeds according to established guidelines
Process theft reports and maintain accurate documentation
Collaborate with team members through internal communication channels
Provide customer support and manage operational tasks as needed
Update and maintain theft tracking systems
Requirements
Strong attention to detail and analytical skills
Ability to maintain focus while reviewing video content
Excellent written communication skills
Reliable internet connection and quiet workspace
5-day intensive training program
Training hours: 8:00 AM - 5:00 PM PH time (1-hour unpaid lunch break)
Must be available for full training schedule
Why Join Us?
Performance-based pay structure (Pay-Per-Catch)
$2.50 USD per validated incident identified
Nesting period of 2 weeks upon completion of training program
Flexible working hours after upon completion of training program
How to Apply
Ready to join our mission to revolutionize retail security? Apply through our careers portal: https://jobs.ashbyhq.com/Panoptyc/d26b4f5e-8ed7-420c-8db8-8062a7872f67
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