Solutions Engineer

ABOUT BASETEN

Baseten provides the infrastructure, tooling, and expertise needed to bring great AI products to market - fast. Backed by top investors including IVP, Spark Capital, Greylock, and Conviction, we’re trusted by leading AI-driven innovators like Writer, Abridge, Bland, Patreon, Descript, Retool, and Zed to deliver industry-leading performance, security, and reliability for their mission-critical workloads. With our recent $75M Series C funding, we’re growing fast to make AI accessible across all products.

THE ROLE

As a Solutions Engineer at Baseten, you will work alongside our sales team to help prospects and customers understand the technical value of our platform in the early stages of their journey. You'll serve as a technical advisor, conducting demonstrations, running benchmarks, and creating custom proof-of-concepts that showcase how Baseten's inference infrastructure and Truss system can address specific customer needs. This role is critical in translating Baseten's technical capabilities into business value for prospective customers.

EXAMPLE INITIATIVES

Take a look at these blog posts written by members of our Forward Deployed Engineering team:

• Forward Deployed Engineering on the frontier of AI

• The fastest, most accurate Whisper transcription

• Deploy production-ready model servers from Docker images

• Deploy custom ComfyUI workflows as APIs

RESPONSIBILITIES

• Partner with the sales team to engage prospects and provide technical expertise throughout the early sales cycle

• Help conduct evaluations of Baseten's platform for prospective customers

• Create customized demonstrations and proof-of-concepts that highlight Baseten's capabilities in solving customer-specific AI deployment challenges

• Gather customer requirements and technical feedback to inform product roadmap decisions

• Identify common customer pain points and collaborate with product teams to address them

• Stay current with industry trends, open-source ML models, and AI deployment best practices

• Partner with the Forward Deployed Engineer team to deliver value for strategic customers

REQUIREMENTS

• 2+ years of experience in technical pre-sales, solutions engineering, or customer-facing technical roles, preferably in an ML/AI company or ML-focused role

• Intermediate experience with Python

• Basic understanding of AI/ML concepts, especially around model deployment and inference

• Familiarity with open-source ML models and common LLM tools and frameworks (e.g., LangChain, Hugging Face, etc.)

• Strong communication skills with the ability to explain technical concepts clearly to diverse audiences

• Bachelor's degree in Computer Science, Engineering or equivalent practical experience

BENEFITS

• Competitive compensation package (Flexible PTO, 401k, covered healthcare premiums).

• This is a unique opportunity to be part of a rapidly growing startup in one of the most exciting engineering fields of our era.

• An inclusive and supportive work culture that fosters learning and growth.

• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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