Investor Support Specialist
Job Summary
MicroVentures is a FINRA regulated brokerage firm that helps retail investors gain access to private equity investments through primary, secondary and crowdfunding offerings. Founded in 2009, MicroVentures was one the financial industry’s first venture capital firms to build an investment platform that was ‘open to the public’. We are looking for high service oriented individuals to help us revolutionize the way investors access and invest in private companies! The best candidate will be interested in developing a broad set of skills in a way that is only possible in a small organization. We are seeking candidates who enjoy helping others, looking to grow with the company and assume new responsibilities as the company expands. This position offers the potential for career growth and advancement.
What you'll do at MicroVentures:
Exceed Expectations-provide an exceptional client experience to our accredited investors through email, chat and phone contact channels
Educate Clients- engage clients in discussions focused on educating the client of the subtle nuances of investing in the private equity markets
Be Consultative-ask the right questions to the learn the root cause of the client issue so that you resolve it efficiently and provide you the opportunity to enhance future interactions
Build strong client and internal relationships-collaborate within a team-based environment with a diverse group of financial professionals focused on meeting the needs of the client as well as finding ways to work more effectively within our organization to provide a better client experience
Problem Solving-not only asking solving problems for our clients but constantly looking for a better way to exceed client expectations
You might be a great fit for us if:
Required essential skills:
Highlights of MicroVentures Benefits:
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