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Store Manager in Training (MIT)

Remote, USA Full-time Posted 2025-07-27

Insomnia Cookies is actively hiring for a full-time hourly

Store Manager in Training (MIT)at our Worcester store located at 1 Kelley Sq. Worcester MA 01610. We are currently seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:


  • Market competitive hourly compensation

  • Eligibility for end of period store bonus

  • Excellent comprehensive benefits 1st day of the month after 60 days of employment

  • $25.00 monthly cellphone stipend

  • Pet Insurance for your furry loved ones

  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness

  • Job stability with a rapidly growing and reputable company

  • Achievable growth/promotion opportunities

  • You get to work in a fun, exciting team environment

  • FREE cookies with every shift!

    • What will I do as a MIT with Insomnia Cookies?


  • Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.

  • Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.

  • Lead new hourly staff onboarding and initial training.

  • Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.

  • Support Store Ops Manager with ordering, inventory control and scheduling.

  • Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).

  • Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

    • Desired skills/experience:


  • At least 1 year of experience in a supervisory role within a restaurant or retail store

  • Prior experience conducting in-person interviews of hourly support staff

  • Prior Point of Sale (POS) systems experience

  • Ability to utilize MS Office, Word and our Applicant Tracking System

  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)

  • Must be 18 years of age or older and have legal eligibility for employment in the United States

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