Technical Product Manager

Position Overview:

We are looking for an experienced Technical Product Manager to lead the strategic development and execution of our ecommerce, merchandising, inventory management, and data analytics platforms. This role requires a unique blend of technical expertise, retail domain knowledge, and product management excellence to drive business growth through technology innovation.

ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

Job Responsibilities:

Product Strategy & Vision

Define and execute the product roadmap for digital merchandising systems, inventory management platforms, and retail data analytics tools

Collaborate with business stakeholders to translate retail requirements into technical product specifications

Drive product strategy alignment across merchandising, operations, and technology teams

Conduct market research and competitive analysis to identify opportunities for product innovation

Technical Leadership

Partner with engineering teams to design scalable, reliable retail technology solutions

Make technical trade-off decisions balancing business needs, user experience, and system constraints

Oversee API design and integration strategies for merchandising and inventory systems

Ensure product architecture supports real-time data processing and analytics requirements

Cross-Functional Collaboration

Work closely with merchandising teams to optimize product catalog management and pricing systems

Collaborate with data science teams to implement predictive analytics and demand forecasting capabilities

Partner with UX/UI teams to design intuitive interfaces for internal retail management tools

Coordinate with IT and operations teams to ensure seamless system integration and deployment

Data & Analytics Focus

Drive the development of retail analytics dashboards and reporting tools

Implement data governance frameworks for merchandising and inventory data

Lead initiatives to improve data quality, accessibility, and actionable insights

Support the creation of customer segmentation and personalization systems

Product Delivery & Operations

Manage product development lifecycle from conception to launch and iteration

Define and track key performance indicators (KPIs) for retail system effectiveness

Conduct regular product reviews and optimization initiatives

Ensure compliance with retail industry standards and regulatory requirements

Technical Skills

Strong understanding of retail technology stack including one of the following; ecommerce, POS systems, inventory management, and merchandising platforms

Experience with data warehousing, ETL processes, and business intelligence tools

Familiarity with API design, microservices architecture, and cloud platforms (AWS, Azure, or GCP)

Knowledge of retail data formats and industry standards (EDI, UPC, SKU management)

Understanding of real-time data processing and analytics frameworks

Business Acumen

Deep understanding of retail operations, merchandising strategies, and customer behavior

Experience with agile development methodologies and product management frameworks

Strong analytical skills with ability to translate data insights into actionable product decisions

Knowledge of retail KPIs including inventory turnover, sell-through rates, and margin optimization

Basic Qualifications:

Bachelor’s degree in information technology, computer science, marketing, business administration or related field

2+ years of experience as a Product Manager or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment, or an equivalent combination of education, experience and/or training.

Customer facing digital subject matter expertise with experience working on small features of software applications

Additional Information

We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.

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