Claims Assistant
Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a well-organized, motivated Claims Assistant to support our Claims Adjusting team in our Omaha, NE office. This individual will work closely with Claims Professionals to ensure timely and accurate benefit administration to injured workers, demonstrating ability to apply regulations governing the administration process and company guidelines to ensure timely processing.
ESSENTIAL RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Education: High School Diploma or HS Equivalency credential (such as GED or HiSET) required.
Experience: Two (2) years of related administrative experience preferred. Prior industry experience a plus.
Language Ability: Ability to read and interpret documents such as medical reports, legal documentation (settlement documentation), and State regulatory guidelines governing workers compensation. Ability to write routine business correspondence.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
Reasoning Skills: Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to solve practical problems involving several concrete variables in situations with limited standardization.
Computer Skills: To perform this job successfully, an individual must demonstrate basic technical competencies in the use of computers, standard business applications, and Microsoft Office/365 applications and be able to master and become proficient in proprietary and vended software programs.
ADDITIONAL DESIRED SKILLS
Attention to Detail: Double-checks the accuracy and completeness of information. Completes work according to regulatory guidelines, Company procedures and standards. Works in a conscientious, consistent, and thorough manner.
Communication: Communicates clearly and is informative and appropriately concise. Asks questions, listens, and obtains clarification when needed. Speaks clearly and persuasively in a manner suitable to the understanding of the listener. Prepares clear and concise written communication and claim notes. Uses proper grammar and punctuation.
Time Management: Effectively manages time in order to accomplish work. Appropriately prioritizes tasks according to importance and time constraints. Is always aware of the status of assigned tasks. Regularly keeps others informed of task status. Handles multiple assignments and priorities yet fulfills all commitments. Adapts well to changes in procedure.
Customer Service: Dedicated to meeting the needs of others in this organization, as well as our insureds and injured workers. Responds timely to requests for service and assistance. Solicits feedback to improve service and enhance existing procedures.
WHAT WE OFFER
BENEFITS
Additional Information
ABOUT US
With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.
At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
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