Communications Specialist​/Trainee - NY HELPS

Position: Communications Specialist 1 / Trainee 1 / 2 - NY HELPS
Location: Ray Brook
Communications Specialist 1 / Trainee 1 / 2 - NY HELPS

Join to apply for the Communications Specialist 1 / Trainee 1 / 2 - NY HELPS role at NYS Department of Environmental Conservation.
Position Details

Final date to receive applications: 1 day ago. Be among the first 25 applicants.

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Pay Range

This range is provided by NYS Department of Environmental Conservation. Your actual pay will depend on your skills and experience. Discuss with your recruiter for more details.
Base pay range

$48,294.00/yr - $61,548.00/yr
Job Description

Under the supervision of the DEC Division of Forest Protection, serve as a dispatcher for emergency and non-emergency calls from officers and the public. Responsibilities include obtaining caller information, dispatching police resources, performing clerical duties, and working effectively with dispatch team members and the public. Work conditions involve sitting or standing for long periods, monitoring screens, entering data, handling calls calmly under stress, and making quick judgments.
Qualifications

Minimum Qualifications

This position is part of the NY HELPS program, which allows non-competitive appointments. The traineeship lasts two years, leading to a permanent position as a Communications Specialist 1 (Grade 12).
• High school diploma or equivalency for Trainee 1 (Grade
8).
• One year of service as a Trainee 1 or equivalent experience for Trainee 2 (Grade 10).
• Two years of experience or training as specified for the full specialist role, including dispatching or related emergency services experience, or military service with honorable discharge.

Overtime, holiday work, and emergency response availability are required. Background checks and fingerprinting are mandatory, with the candidate responsible for fees.Additional Comments
• Overtime, weekends, and holidays may be required.
• Remote work options may be discussed during the interview.
• Benefits include paid time off, pension, health care, loan forgiveness, and more.
Other Details
• Seniority level:
Internship
• Employment type:

Full-time
• Job function:
General Business

Note:

This job posting is active. The department emphasizes diversity, equity, inclusion, and accessibility.
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