Director College of Law, JD Student Success

Job Profile:
Student Support Specialist 3

Job Family:
Student Support Services

Time Type:
Full time

Max Pay – Depends on experience:
$90,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

The Sandra Day O’Connor College of Law at Arizona State University seeks an experienced, student-centered professional to serve as the Director of Student Success for the College’s JD degree that is delivered part-time and online. This role will be central to the academic experience of students pursuing their law degrees in the College’s new part-time and online format, supporting their progress, engagement, and academic success. This includes serving as the primary point of contact for academic success programming tailored to this cohort, including the development of resources and interventions that support student learning, retention, and academic performance throughout the program. The position requires availability during non-traditional working hours. A fully remote arrangement will be considered for this position, however fully remote arrangements will require some travel to Phoenix, Arizona.

This position will report to the Senior Director of Student Services, and the successful candidate will help build and deliver a comprehensive advising framework specifically tailored to meet the unique needs of JD students pursuing their degree part-time and online.

Salary Range: $80,000 - $90,000; DOE

Essential Duties:
• Provide academic advising and support to JD students pursuing their degree part-time and online, including guidance on course selection, degree planning, graduation requirements, and connecting students to institutional resources.
• Serve as a key point of contact for JD students pursuing their degree part-time and online, navigating challenges related to academic progress, personal wellness, and institutional policies.
• Regularly engage with students through Zoom, phone, and other virtual platforms, maintaining availability outside traditional business hours to accommodate students with various schedules who are in multiple time zones.
• Coordinate, in collaboration with other departments, onboarding and orientation sessions for new JD students pursuing their degree part-time and online
• Develop programming to foster a sense of community and belonging amongst the students.
• Design, implement, and assess academic success initiatives tailored to JD students pursuing their degree part-time and online program; collaborate with the Director of Academic Success to ensure alignment of academic success services across modalities and to adapt successful strategies to the online learning environment.
• Monitor student performance data to identify academic risk and implement early interventions that promote student retention, persistence, and academic growth.
• Develop digital tools and asynchronous resources to enhance the online student experience and improve access to support services.
• Collaborate closely with faculty, departments, and administrative staff to ensure continuity of service and academic standards between the JD delivered part-time and online and full-time and in-person.
• Assist part-time, online students with connecting to student organizations, wellness resources, and available extracurricular law student activities to foster engagement in the broader ASU Law community.
• Contribute to the strategic development and operational success of the JD delivered part-time and online through continuous innovation, collaboration, and program assessment.
• Other duties as assigned to further the goals of the College of Law.

Desired Qualifications:
• Juris Doctor (JD) from an ABA-accredited law school. (REQUIRED)
• Demonstrated experience in designing or delivering academic advising, student services, and/or academic success or learning support services, preferably in a higher education or professional program setting.
• Experience in supporting student academic success strongly preferred.
• Understanding of or experience working with online or distance education programs.
• Commitment to supporting student populations in an inclusive and empathetic manner.
• Proven ability to build relationships and trust with students, faculty, and staff.
• Strong written and verbal communication skills.
• Familiarity with legal education and the structure of JD curricula.
• Experience developing and using online learning or communication tools (e.g., Canvas, Zoom, Salesforce).
• Flexibility to work non-traditional hours, including evenings, weekends, and early mornings as needed.

Working Environment:
• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require the ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
• Regular use of standard office equipment including, but not limited to, computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
• A fully remote arrangement will be considered for this position. Fully remote arrangements will require some travel to Phoenix, Arizona to support program development and onboarding, particularly during the first year.

Department Statement:

The Sandra Day O’Connor College of Law at Arizona State University is one of the nation’s preeminent law schools, focused on offering students a personalized legal education. Ranked No. 1 in Arizona since 2010 and No. 45 nationally by U.S. News & World Report, ASU Law offers students the opportunity to tailor their education, to match externships to their interests and career services resources to help land their ideal jobs. Additionally, ASU Law’s LEED Gold certified building in downtown Phoenix is steps away from the legal, political and economic heart of Arizona. For more information, visit law.asu.edu.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Downtown Phoenix

Funding:
No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
https://www.myworkday.com/asu/d/inst/1$9925/9925$9642.htmld

To be considered, your application must include all of the following attachments:
• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
A fingerprint check is not required for this position.

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