Sr. Executive Assistant to Chief Brand & Communications Officer

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Join our dynamic team as a Sr. Executive Assistant supporting the Chief Brand and Communications Officer (CBCO) at T-Mobile. This role is pivotal to the operation of our brand, communications, events and corporate responsibility leadership. It demands advanced administrative capabilities, impeccable judgment, and the ability to navigate a fast-paced and high-stakes environment with discretion.

At T-Mobile, we value innovation, collaboration, and excellence. The Sr. Executive Assistant will be an essential partner in ensuring the CBCO and their senior leadership team operate with peak efficiency and effectiveness. If you're proactive, thrive under pressure, and operate with a high degree of emotional intelligence, we want to hear from you.

This role is located at our Bellevue, WA headquarters and will require majority in-office presence with CBCO’s Senior Leadership Team and the Senior Executive Assistant Team. The role reports directly to the Chief Brand and Communications Officer, with dotted-line accountability to the Senior Executive Assistant Team in Marketing, Innovation, and Experience team.

Job Responsibilities:

Executive Support & Confidentiality
• Partner directly with the CBCO and cross-functional executive teams to deliver proactive, top-tier administrative support.
• Handle highly sensitive, strategic, and confidential information with exceptional discretion, given this role’s exposure to high-profile individuals both internally and externally.
• Serve as a trusted liaison and representative for the CBCO with internal teams and external partners, embodying professionalism and sound judgment at all times.

Calendar, Travel & Expense Management
• Manage a highly complex and dynamic calendar, including shifting priorities, last-minute changes, and seamless coordination across time zones.
• Coordinate domestic and international travel within company policy.
• Handle the CBCO’s expenses in timely manner and within the expense policy.

Strategic Administration & Communication
• Assist with the CBCO’s approvals in Workday and various other T-Mobile platforms related to procurement, finance, and HR / contract workers.
• Anticipate needs and run a tight ship, ensuring smooth operations and quick responses to emerging challenges.
• Act as a strategic extension of the CBCO by drafting, editing, and communicating messages on her behalf with clarity and professionalism—ensuring alignment with leadership tone, priorities, and intent across all audiences.

Team & Enterprise Collaboration
• Build strong relationships with the Brand and Communications Leadership team as well as Senior Executive Assistants and across T-Mobile, especially those supporting SLT and other key enterprise leaders.
• Drive consistent positive representation of the personal and professional brand of the CBCO in daily interactions and collaboration with peers and colleagues.

Operations, Projects, & Culture
• Support planning and execution of major team events: including Town Halls, team meetings, leadership offsites, and strategic workshops.
• Maintain and update org charts, team email lists, teams group chats, facility restacks, and other team-based administrative activities.
• Work under minimal supervision on complex projects, assisting less experienced peers and ensuring timely completion.
• Be a cultural beacon by organizing team morale events, such as surprise and delight moments, coffee chats, TMO ticket distribution, etc.

Qualifications:
• 7-10 years of experience supporting SVP/EVP leaders, ideally in high-growth, large-scale matrixed organizations with a strong customer brand.
• Proficiency with enterprise tools such as Workday, OrgPlus, and OnPoint preferred
• Expert proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint).
• Proven ability to work independently, anticipate needs, and solve problems quickly in a highly demanding and fluid environment.
• Collaborative, meticulous, discreet, and able to think both strategically and tactically.
• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $31.71 - $57.20

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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