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Medical Office Assistant – Outreach & Engagement (ZR_24634_JOB)

Remote, USA Full-time Posted 2025-07-27

This is a remote position.

Schedule:

  • 20 hours/week either 10am to 2pm or 2pm to 4pm
Client timezone: New Yersey (EST)
Responsibilities:
  • Manage email correspondence and respond to patient and client inquiries following established protocols

  • Coordinate and manage the practice owner’s calendar and scheduling needs

  • Handle appointment management and coordination as needed

  • Conduct outreach calls to local psychiatrists, mental health facilities, and healthcare providers

  • Maintain relationships with referral sources in the medical community

  • Make introductory calls to local businesses, schools, and colleges to introduce services

  • Follow up with existing referral partners to maintain ongoing relationships

  • Coordinate referral processes and facilitate smooth patient transitions

  • Provide general administrative support and housekeeping tasks as needed



Requirements

  • Excellent English communication skills with clear, professional phone presence

  • Strong interpersonal skills with ability to be personable, gentle, and appropriately persistent

  • Experience in healthcare, medical, or customer service environments preferred

  • Receptionist-level communication skills and professional demeanor

  • Ability to work during US business hours (Eastern Time Zone)

  • Comfortable using Google Voice and computer-based phone systems

  • Patient and empathetic approach when dealing with healthcare-related inquiries

  • Reliable internet connection and professional home office setup


Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
ZR_24634_JOB

Originally posted on Himalayas

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