Lead Management Specialist (RF)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Responsibilities:

Lead Generation & Outreach

• Navigate Melbournecouncil portalsto identify new project leads and potential architect partners
  
• Execute email outreach usingtemplates and SOPs, while craftingpersonalized responsesfor unique situations
  
• Maintain up-to-date and accurate records inGoogle SpreadsheetsandGo High Level CRM
  

Client Communication

• Communicate professionally and promptly with architects, stakeholders, and council contacts
  
• Use strong written English to adapt messaging beyond templates when necessary
  
• Proactively handle follow-ups and lead nurturing
  

Admin & Social Media Support

• Manage and update the company’sInstagram account
  
• Support additional administrative tasks as assigned
  
• Ensure file organization, inbox zero practices, and process compliance
  

Progress Reporting & Process Improvement

• Providedaily/weekly updateson outreach, responses, and new opportunities
  
• Identify inefficiencies and suggest improvements to existing workflows and tools
  
• Contribute to systematizing lead conversion strategies
  

Requirements

• Excellentwritten Englishand communication style suited to professional B2B environments
  
• Experience inclient service,virtual assistance, orlead management
  
• Familiarity withCRM platformsandGoogle Workspace
  
• Ability towork independently, take initiative, and manage time well
  
• Deepattention to detailand consistent follow-through
  
• Understanding ofAustralian construction industry culture
  
• Experience managingInstagram accountsfor a business
  
• Background in working witharchitects, builders, or council processes
  
• Knowledge of Canva or social content tools (Later, Buffer)
  

Independent Contractor Perks

• HMO Coverage in eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job
  

Originally posted on Himalayas