Client Experience Coordinator - Bilingual
Blueground is building the world's leading platform for living, with a mission to redefine how people live. We're looking for a Client Experience Coordinator to join our growing team and play a key role in enhancing client satisfaction for our US clients.
Requirements
- 3+ years of experience in customer service (BPO experience), operations coordination, back-office support, or project management
- Experience in route planning or task scheduling is a strong plus
- Fluent in Spanish & English (C1)
- Strong communication skills—both written and verbal
- Comfortable using digital tools and systems (CRM, task management software, etc.)
- Excellent organizational and multitasking skills with attention to detail
- A proactive, solution-oriented mindset with the ability to stay calm under pressure
- Flexibility to work on weekends as needed based on business priorities
Benefits
- Competitive salary
- Flexible paid time off
- Group Health Insurance program
- Dynamic working environment with talented people
- Flexible work environment through our Blueground Nomads employee mobility program
- Complimentary accommodation in Blueground locations
Originally posted on Himalayas
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