[Remote/WFM] Phone Representative 9

Key Job Details:

• Compensation: a competitive salary
• Location: Remote
• Position: Phone Representative 9
• Start Date: Immediate openings available
• Company: Workwarp

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Location: Must live within a 60 mile radius to Clearwater, Florida

Pay: $25.00

Hours:

Schedule Varies

Type: Contract to Hire

Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://rb.gy/praijt

Job duties:
• Answer incoming phone calls from the Crisis Lifeline from clients needing online emotional support
• Ensure you meet all Crisis and Suicide Lifeline performance metrics
• Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation
• Use the least invasive approach to service provision. Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed.
• Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required

Nice to have:
• Bachelor’s Degree from a four-year college or university or higher is preferred. (Not required)
• Health and Human Services background preferred.

Requirements: • One year or more of related recent crisis, mental health, or substance abuse/counselling experience is required. • Experience handling crisis phone calls is required. • Above-average computer skills preferred. • High school diploma or equivalent required • Background check required • Drug screening required • Smoke-free workplace, nicotine testing required • Must provide (3) references Apply Job!

 

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!