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[Remote/WFM] Part-time Insurance Verification Specialist - Remote

Remote, USA Full-time Posted 2025-07-27

workwarp is looking for a passionate Part-time Insurance Verification Specialist - Remote! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

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Insurance Verification Specialist
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.

Summary Job Description:
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available.
Excellent earning potential - hourly wage plus bonus based on performance.

Primary duties & responsibilities:

Daily
• Maneuver within the Quality Assurance database and conduct appropriate assessments on what additional information or verification is needed
• Ability to handle inbound/outbound calls to potential customers - verify and document required information to finalize applications for underwriting assessment.
• Accurately document the information
• Properly document non-contact attempts within the Quality Assurance Database
• Be able to properly explain the application process to potential customers
• Accurately and thoroughly complete additional paperwork when needed
• Maintain appropriate levels of communication with supervision regarding actions taken within the Quality Assurance database
• Transfer calls to appropriate department as needed
• Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
• Reliable and predictable attendance of your assigned shift
• Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying

Occasional
• Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc. Apply Job!

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Are You the One We're Looking For?

If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.


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