[Remote/WFM] Entry Level Customer Success Representative
Your next career move could be with workwarp as a Entry Level Customer Success Representative! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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The Entry Level Customer Success Representative will work directly with potential customer accounts to establish a proper connection and comprehensive sales solution to fulfill our clientÂs account requirements based on the assigned accountÂs products, services, and promotions within the desired timeframe. The Entry Level Customer Success Representative plays a major role in the success of our... company and the future success of our clients. The Entry Level Customer Success Representative is the liaison between our clients and our customers. The Entry Level Customer Success Representative position is responsible for increasing the customer base by maintaining relationships with existing customers and by developing new relationships through sales.Entry Level Customer Success Representative Responsibilities:  Engage in-person with potential new account leads through sales presentations and provide impeccable customer support  Must have a handle on the full cycle of sales including being educated on the account and the territory, prospecting, scheduling appointments, and closing all deals  Attend account management meetings throughout the weekdays and any scheduled conference calls assigned by the account you are working with  Generate new business and customers by reaching out to consumers on a day-to-day basis  Provide in-depth product knowledge to each potential new customer account lead and be prepared for with cost/benefit analysis on the local competition  Document and track various sales activity and trends within the region and the account assigned  Work within a team and provide guidance if needed on their assigned accounts
Entry Level Customer Service Representative Requirements:  1-2 years experience in a customer service or sales role with demonstrated success  Additional experience in business development, management, customer service, retail, or hospitality preferred  Excellent communication skills especially in simplifying information to be easily understandable to customers, answering questions thoroughly and maintaining a reassuring positive demeanor  Eagerness to develop a leadership mentality and learn alongside other teammates  The ability to travel to and from customer meetings and potentially nationally for conferences and workshops - this may also require some scheduling flexibility as needed
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