Hiring Now: Remote Call Center Agent
Role Snapshot:
- Position: Remote Call Center Agent
- Location: Remote
- Compensation: a competitive salary
- Company: Workwarp
- Start Date: Immediate openings available
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Liveops is seeking work-from-home, Independent Contractor Agents (ICAs) to provide remote customer service support to our portfolio of clients. This portfolio is a collection of well-known brands spanning Retail, Healthcare, Insurance, Energy and Tax Software. Liveops platform shows you the way to meaningfully support clientÂs customers, as you build a small business you care about & achieve the dream of true work-life balance.As an Independent Contract Agent (ICA) youÂre your own boss and you:
 Have the freedom, flexibility & autonomy to choose when and to whom you provide support services
 Set your own schedule
 Work remotely/from your home
ICAÂs remotely handle inbound/outbound customer service calls. During which they assess the customerÂs needs and creatively solve problems providing sound solutions.
ICA Requirements:  Minimum 1 year phone based, customer support experience  Computer skills. ICAs have the ability to:  navigate multiple systems, programs & windows  simultaneously document call notes & customer interactions  build upon current tech skill set when required  Strong customer service and written skills  Patience & empathy  Fluent in spoken and written English
Earning Potential:
Client opportunities offer varying pay structures, based on productive time spent assisting customers while on the phone and may offer performance-based pay and/or other incentives. Actual earnings vary depending on client opportunity chosen and support required. Hourly equivalent earnings may range from $12-$17.
ICAs are self-employed 1099 Independent Contractors. As such, ICAs are responsible for paying their own taxes and expenses.
Hours:
ICAs choose their own schedule by self-scheduling 30-minute blocks of time, during which they commit to handle call volume & provide customer support.
Computer Requirements:
Please review the Liveops basic technology requirements by clicking here
 Some clients may require additional security measures, technology & equipment beyond basic requirements
 A PC is required. Macs or Chromebooks are not currently supported Apply Job!
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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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