Remote Live Chat Representative – $31/Hour in Baltimore, MD in...
Join our dynamic team at Baltimore, MD in... as a Remote Live Chat Representative – $31/hour! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
- Job title: Remote Live Chat Representative - $31/HourCompany: Remote Job CentralJob description: How to Apply:IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position.Overview:Our client, a Fortune 500 company, is seeking an entry-level Remote Live Chat Representative to join their team. As a Remote Live Chat Representative, you will be responsible for providing excellent customer service through chat, resolving customer inquiries, and documenting customer interactions. The ideal candidate will have excellent communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment.Key Responsibilities:
- Provide exceptional customer service through chat
- Respond promptly and accurately to customer inquiries and requests
- Utilize company resources and systems to accurately document customer interactions
- Meet or exceed customer service and performance targets
- Escalate complex issues to the appropriate... department or team member
- Maintain a positive and professional demeanor at all times
- Follow company policies and procedures Required Skills and Qualifications:
- High school diploma or equivalent
- Excellent written communication skills
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Basic computer skills and familiarity with software programs such as Microsoft Office
- Availability to work flexible schedules including evenings, weekends, and holidays
- Must have a dedicated workspace at home and reliable internet connection Preferred Qualifications:
- Previous experience in customer service or sales
- Experience working in a fast-paced environment
- Experience using live chat or similar customer service platforms
- Knowledge of customer service best practices Compensation and Benefits:Our client offers competitive pay rates up to $31 per hour depending on experience, along with a comprehensive benefits package that includes medical, dental, vision, and 401(k) options.How to Apply:To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications to [insert email or link to application portal].About RemoteJobRecruiting.com:RemoteJobRecruiting.com is a leading recruitment agency that specializes in sourcing top talent for remote and work-from-home positions. We partner with Fortune 500 companies and start-ups alike to help them find the best candidates for their remote roles. With a focus on providing exceptional service to both our clients and candidates, we strive to make the hiring process as seamless as possible.FAQs About Remote Work:Q: What equipment do I need to work remotely? A: Generally, you will need a reliable computer or laptop, a stable internet connection, and a quiet workspace free from distractions.Q: Will I receive training for my remote job? A: Yes, our client provides comprehensive training to ensure you have the necessary skills and knowledge to succeed in your role.Q: How do I communicate with my team while working remotely? A: Our client utilizes various communication tools, such as chat platforms, video conferencing, and email, to ensure effective communication among team members.Expected salary:Location: Baltimore, MDApply for the job now Apply Job!
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