Hiring Now: INBOUND CUSTOMER SERVICE REPRESENTATIVE
This role is a stepping stone to great career achievements. We need a INBOUND CUSTOMER SERVICE REPRESENTATIVE! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Are you passionate about delivering an exceptional member experience?At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you... will need.
If you have experience in retail, customer service, and/or data entry, we want to hear from you!
RESPONSIBILITIES:  Address and resolve members inquiries  Troubleshooting App and Devise Issues  Document and update member records based on interactions  Stay informed about our evolving products and services  Manage multiple member inquiries quickly, accurately, and efficiently
WORK ENVIRONMENT AND WORKSPACE:
 Dedicated home office workspace, ideally a separate room with its own door
 Adequate space to set up the workstation
 Ability to hardwire internet (direct connection to your router)
 Three power connections
 No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
 Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.
PREFERRED SKILLS:
 Minimum of 2 years customer service experience in a call center environment
 Minimum typing speed of 40-55 WPM
 Strong attention to detail
 Positive and professional demeanor
 Excellent written and verbal communication skills
 High school diploma required; college education preferred
 Experience with diagnosing and troubleshooting Apps and Devices
 Previous medical experience a plus
TRAINING:
 100% attendance required
 Live Remote Training
 Systems and Program Training
 Full-time, Monday-Friday, dayshift training
AFTER-TRAINING SCHEDULE:
 Monday-Friday, afternoon/evening shift
 Full and part-time hours available after training
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions Apply Job!
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Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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