Hiring Now: Customer Support Assistant
workwarp is looking for a passionate Customer Support Assistant! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.
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Company DescriptionAbout SharpContra
At SharpContra, we are committed to excellence and providing top-tier services to our clients. We focus on innovation and continuous growth, and we are looking for passionate individuals to join our team.
Job Description
Job Description
SharpContra is seeking a Customer Support Assistant to join our team in Reno, NV. We are dedicated to providing exceptional customer service and support to our clients. As a key member of our support team, you will address customer inquiries, resolve issues, and ensure a positive customer experience.
Responsibilities
 Respond promptly and professionally to customer inquiries via email, phone, or in person.
 Resolve customer complaints by identifying solutions and ensuring timely follow-up.
 Maintain accurate records of customer interactions and transactions.
 Collaborate with team members to improve service processes and overall customer satisfaction.
 Assist in onboarding new customers by providing essential guidance and support.
 Identify and report recurring issues or patterns to management.
Qualifications
Skills & Qualifications
 Strong verbal and written communication skills.
 Ability to multitask and manage time effectively.
 Problem-solving mindset with attention to detail.
 Proficiency in basic computer systems and CRM tools.
 Prior experience in customer service or support is preferred but not required.
Additional Information
Benefits
 Competitive salary: $45,000 - $50,000 per year.
 Opportunities for professional growth and career advancement.
 Comprehensive training to enhance your skills.
 Friendly and supportive work environment.
 Paid time off and holiday benefits. Apply Job!
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Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
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