[FULL TIME Remote] TPR Market EMR Coach
We have an immediate opening for a dedicated TPR Market EMR Coach! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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The TPR EMR Coach under direct supervision from the Market Clinical Informatics Manager and according to established policies and procedures functions as a clinical application expert and is primarily responsible for training TPR office staff to efficiently use clinical applications including but not limited to Athena, Dragon, Medi-Mobile and Collector. The TPR EMR Coach will proactively provide... at the elbow support to clinic staff. The TPR EMR Coach is responsible for purposeful clinic rounding; providing direct support to providers and staff to ensure end users successfully integrate clinical applications into clinical workflow. The TPR EMR Coach ensures consistent and effective use of the applications that align with policy, procedure, and standards. The TPR EMR Coach may at times create education content to communicate and educate providers and staff. The TPR EMR Coach regularly provides suggestions and seeks feedback from physicians, clinicians and office staff communicating such information to the Market Clinical Informatics Director.The TPR EMR Coach collaborates with the Market Clinical Informatics Manager to improve physician and clinicians satisfaction with the clinical applications, promote Âvoice of the customer and improve IS service and support.
Must be in or able to commute to the Market daily.
Up to 25% travel outside of market and 75% travel within market. As travel is required, an MVR on the final candidate is required.
Responsibilities
 Acquisitions-Onsite onboarding and training of physicians and support staff (PSR, MA, referral staff, biller, coder and PM) in outpatient offices on Athena, Patient Portal, Phreesia, MediMobile, Dragon dictation and Virtual Visits
 Assists with systems implementation including analysis, design, configuration, testing, and support activities
 Review and share new system release items with critical stakeholders. Test and ensure features are compliant with Tenet policies
 Provides recommendations on requests related to EHR workflows and functionality onsite weekly
 Assist with custom template development, scheduling templates, EPCS setup, HIE request, TAO and practice role request
 Proactively schedule on-site clinic visits to assess adoption, and efficient use of clinical systems and address issues brought forth from clinic staff
 Create and submit visit reports to leadership
 Monitors end user reports to assess trends and identifies opportunities to increase efficiency
 Enters/Processes TenetOne tickets (including patient merge, training request offboards)
 New Hire CSS orientation
 Create/Review educational materials on a regular cadence
Qualifications
 Minimum of one year experience in ambulatory clinical settings such as physician clinics or other OP settings is required
 Minimum of one-year prior experience in the use of and/or implementation of clinical information systems is required
 Athena experience preferred
 High School Diploma or GED required
 Required: High School Diploma
 Ability to develop, maintain and collaborate with clinicians
 Ability to problem-solving and resolve conflict
 Understands clinical workflow and has the skill set to integrate technology into clinical practice
 Excellent verbal, presentation, and written communication skills required
 Must serve as a model of credibility, professionalism, and customer service
 Other duties as assigned by supervisor
Compensation
 Pay: $23.00 - $36.40 hourly. Compensation depends on location, qualifications, and experience.
 Staff level positions may be eligible for sign-on and relocation bonuses.
Benefits
The following benefits are available, subject to employment status:
 Medical, dental, vision, disability, life, AD&D, and business travel insurance
 Paid time off (vacation & sick leave)
 Discretionary 401k with up to 6% employer match
 10 paid holidays per year
 Health savings accounts, healthcare & dependent flexible spending accounts
 Employee Assistance program, Employee discount program
 Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
 For Colorado employees, paid leave in accordance with ColoradoÂs Healthy Families and Workplaces Act is available.
Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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Employment practices will not be influenced or affected by an applicantÂs or employeeÂs race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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