[FULL TIME Remote] Remote-Live Chat Agent
Key Job Details:
- Start Date: Immediate openings available
- Position: Remote-live Chat Agent
- Location: Remote
- Compensation: a competitive salary
- Company: Workwarp
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Project REST is looking for a compassionate and dedicated Remote-Live Chat Agent to join our team in supporting victims of crime through effective communication and crisis intervention. In this role, you will engage with individuals reaching out for assistance via live chat, providing them with immediate support, information, and resources to aid in their recovery. Your empathetic approach and... excellent communication skills will help create a safe and supportive online environment for those in need. As a Remote-Live Chat Agent, you will play a vital role in ensuring our clients feel heard and valued while helping them navigate challenging situations. If you are passionate about making a difference and have a knack for helping others through digital platforms, we would love to have you on board at Project REST.Responsibilities
 Provide timely and empathetic support to clients via live chat
 Assess client needs and guide them to appropriate resources and services
 Document interactions and maintain accurate records of client communication
 Collaborate with team members to enhance service delivery and outcomes
 Stay informed about community resources and support services
 Participate in training sessions and team meetings as required
 Adhere to organizational policies and confidentiality standards
Requirements
 High school diploma or equivalent; relevant experience is preferred
 Previous experience in customer service or crisis intervention is a plus
 Strong written communication skills and attention to detail
 Ability to remain calm and empathetic in high-stress situations
 Proficient in using computer systems and live chat software
 Strong problem-solving skills and ability to handle multiple tasks
 Flexible schedule, with availability to work various shifts, including evenings and weekends
Benefits
 Health Care Plan (Medical, Dental & Vision)
 Retirement Plan (401k, IRA)
 Paid Time Off (Vacation, Sick & Public Holidays)
 Work From Home Apply Job!
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Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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