Customer Service Representative - Remote Work from Home
Join our dynamic team at workwarp as a Customer Service Representative - Remote Work From Home! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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Employer Industry: InsuranceWhy Consider This Job Opportunity...
 Competitive pay with potential pay differential for bilingual employees
 Opportunity for full-time or part-time employment
 Work remotely from the Greater Houston Area
 Training and virtual platform provided for interviews and onboarding
 Safety measures in place, including social distancing guidelines and home office requirements
 Company workstation provided
What To Expect (Job Responsibilities)
 Provide excellent customer service by explaining policy coverage, claim status, and assisting with claim payments or other policy information
 Heavy phone contact with policyholders, providers, and interested third parties
 Process policyholder requests from correspondence, phone calls, and emails
 Review and maintain new and revised procedures regarding policy information
 Maintain department standards for number of calls, average handle time, and time management
What Is Required (Qualifications)
 High school diploma or equivalent (some college preferred)
 At least one year of office experience preferred (telecommunications experience a plus)
 Life and Health insurance background and knowledge of insurance operations desired
 Excellent communication, both written and oral, and organization skills
 Basic PC skills
How To Stand Out (Preferred Qualifications)
 Bilingual proficiency in English and Spanish
 Typing speed of at least 30WPM
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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