Customer Service Representative I - NCC - 999709 **Work from home...
We are currently looking for a skilled and motivated Customer Service Representative I - NCC - 999709 **work From Home...! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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Employer Industry: Higher EducationWhy Consider This Job Opportunity...
 Salary up to $16.25/hour
 Full-time position with full benefits
 Opportunity for career advancement and growth within the organization
 Work remotely within the Tri-County area after training completion
 Comprehensive benefits package, including tuition waiver, retirement plan, medical, and dental plans
 Supportive and inclusive work environment
What To Expect (Job Responsibilities)
 Support student and patient interactions across various communication channels
 Assist with admissions, enrollment, registration, and financial aid processes
 Provide general information on academic procedures and processes
 Schedule patient appointments and coordinate referrals
 Ensure compliance with university policies and procedures, including HIPAA regulations
What Is Required (Qualifications)
 High School Diploma or Equivalent
 One (1) year of customer service experience
 Proficient in English language and basic computer skills
 Strong problem-solving and active listening skills
 Ability to work independently and within a team
How To Stand Out (Preferred Qualifications)
 Associate or Bachelor's degree
 Experience in higher education, student services, or healthcare
 Knowledge of Banner, Recruit, and/or Avaya systems
 Bilingual proficiency in English and Spanish
 Familiarity with medical terminology and HIPAA regulations
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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