Call Center Representative (Vascular Services, Experience Required)

Position at a Glance:

• Compensation: a competitive salary
• Company: Workwarp
• Position: Call Center Representative
• Start Date: Immediate openings available
• Location: Remote

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Why Join Us?
• Impactful Work: Make a difference in people's lives by providing information and assistance to patients seeking vascular services.
• Supportive Environment: Join a team that values empathy, professionalism, and positivity in every interaction.
• Career Growth: We offer opportunities for advancement and professional development for motivated individuals.
• Competitive Compensation: Receive competitive pay and comprehensive benefits including medical, dental, vision, 401k, and life insurance.

Responsibilities: • Ability to work Mondays 11 AM-6 PM EST, Tuesday-Friday 12 PM-6 PM EST, Sundays 9 AM- 6 PM and some holidays. • Answer incoming phone calls and inquiries from patients regarding our vascular services with attention to detail and accuracy. • Provide empathetic assistance and support to callers, addressing their questions and concerns in a professional and courteous manner. • Successfully multitask while using several technical platforms to access patient information, schedule appointments, and provide relevant information. • Utilize fast-paced typing and data entry skills to efficiently record and update patient information. • Secure appointments for patients by coordinating with our medical staff and scheduling teams. • Maintain a positive attitude and professional demeanor, fostering a welcoming and supportive environment for callers. • Work midday shifts, evening shifts, Sundays, and rotate holidays as required to ensure coverage and support for our patients.

Qualifications: • 2+ years of experience in a call center environment. • Customer service and sales background • Medical background preferred • Strong attention to detail and accuracy in handling patient information and inquiries. • Empathetic approach in interactions with callers and patients, demonstrating understanding and compassion. • Ability to successfully multitask in a fast-paced environment while using multiple technical platforms. • Fast-paced typing and data entry skills to efficiently handle calls and update records. • Positive attitude, politeness, and professionalism in all phone interactions.

If you're a motivated and compassionate individual with excellent communication skills and a desire to make a difference in healthcare, we encourage you to apply for our Call Center Representative position today!

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:
• Call center: 2 years (Required)
• Customer service: 2 years (Required)

Work Location: Remote Apply Job! For more such jobs please click here!

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Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!

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