[Remote/WFM] Wayfair Jobs (Customer Service Associate)
Quick Overview:
- Compensation: a competitive salary
- Position: Wayfair
- Location: Remote
- Company: Workwarp
- Start Date: Immediate openings available
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ObligationsModels and grants a distinctive and exquisite customer experience.
Registers sales on assigned cash sign-in, gives clients with courteous, honest, friendly, and green checkout provider.
Purchaser experience
Engages customers and patients by using greeting them and offering help with services and products. Resolves purchaser troubles and answers inquiries to make sure a positive customer revel in.
Fashions and shares customer service first-rate practices with all crew members to supply an exclusive and exquisite customer experience, which includes interpersonal habits (e.g., greeting, eye contact, courtesy, and so forth.) and Walgreens provider trends (e.g., offering assist proactively, figuring out desires, servicing till happy, and many others.).
Operations
- Offers clients with courteous, pleasant, rapid, and efficient carrier.
- Recommends gadgets for sale to client and recommends trade-up and/or partner objects.
- Registers consumer purchases on assigned coins sign-in collects cash, and distributes trade as requested; methods voids, returns, rain assessments, refunds, and exchanges as needed.
- Maintains counters and shelves smoothly and nicely merchandised, takes inventory, and maintains data. Checks in and costs products as required or as directed with the aid of safe supervisor or communicated via the shift leader.
- Implements employer asset safety methods to perceive and minimize profit loss.
- Ensures compliance with the kingdom and local legal guidelines concerning regulated merchandise (e.g., alcoholic beverages and tobacco merchandise).
- Constructs and continues presentations, together with promotional, seasonal, wonderful systems, and sale products. Completes resets and revisions as directed.
- Assists with separation of food objects (e.g., uncooked meals from pre-cooked) and product placement as particular through guidelines/strategies (e.g., uncooked and frozen meats on bottom cabinets). For consumable gadgets, assists in inventory rotation, the usage of the first in, first out technique, and restock outs.
- Has a working understanding of store systems and store systems.
- Gives customer support within the picture area, which includes a digital passport image carrier, poster print, and creative device, and suggestive promote of promotional picture products.
- Assumes web choose-up responsibilities (video display units orders in image Care Plus, fills orders (choose items), can provide orders to customers as they arrive at save).
- Assists with outside and indoor upkeep by using making sure clean, neat, orderly save situation and look.
- Complies with all agency regulations and tactics; maintains respectful relationships with coworkers.
- Completes special assignments and different duties as assigned.
- Schooling & non-public improvement
- Attends training and completes PPLs asked via the manager or assigned by means of the company.
Fundamental qualifications
- Need to be fluent in studying, writing, and speaking English. (besides in Puerto Rico)
- Requires willingness to paintings flexible schedule, such as evenings and weekend hours
Favored qualifications
- Prefer six months of revel in in a retail surroundings.
- Choose to have previous work enjoy with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (besides in Puerto Rico)
- Calls for willingness to work flexible time table, such as evenings and weekend hours.
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