Join Today: Virtual Reservations & Admin Manager (Back Office)

Position at a Glance:

• Start Date: Immediate openings available
• Company: Workwarp
• Position: Virtual Reservations & Admin Manager
• Location: Remote
• Compensation: a competitive salary

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In this role, your primary responsibilities will include, but are not limited to:

Guest Services:
• Handle guest inquiries, reservations, and check-ins/check-outs
• Address guest concerns and resolve any issues that may arise during their stay.
• Provide recommendations on local attractions, dining, and other amenities to enhance the guest experience.
• Manage guest reviews and feedback, striving for positive guest satisfaction.
• Channel Management:
• Manage and maintain multiple Airbnb and other channel listings for various properties.
• Ensure accurate and up-to-date property information, including descriptions, photos, pricing, and availability.
• Monitor and adjust listings to optimize search ranking and visibility on the Airbnb platform.
• Develop and implement effective marketing strategies to attract guests and maximize property occupancy.

Financial Management:
• Establish and manage rental rates, security deposits, and payment schedules.
• Handle rental agreements, contracts, and lease terms.
• Track rental income and expenses, maintain financial records, and report to property owners regularly.
• Ensure timely collection of rental payments and handle any billing or invoicing issues.

Data Management and Reporting:
• Maintain accurate records of reservations, guest information, and financial transactions.
• Generate regular reports on property performance, revenue, and occupancy metrics.
• Provide insights and recommendations based on data analysis to drive performance improvements.
• Ensure the Channel manager is working as it is supposed to work.
• Collaborate with property owners or property management companies to ensure alignment on goals, strategies, and performance targets.
• Coordinate with cleaning and maintenance teams to ensure properties are well-maintained and ready for guest arrivals.

Job Type: Full-time

Pay: From ?35,000.00 per month

Benefits:
• Internet reimbursement

Schedule:
• Day shift
• Monday to Friday
• UK shift
• Weekend availability

Application Question(s):
• Are you a Malayalee?

Experience:
• total work: 1 year (Preferred)

Language:
• English (Required)

Work Location: Remote Apply Job!

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Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

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