[PART_TIME Remote] Remote Patient Coordinator (Part-Time)
Position at a Glance:
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
- Position: Remote Patient Coordinator
- Start Date: Immediate openings available
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We are seeking a Part-Time Remote Patient Care Coordinator for our high-volume private practice psychiatry office. The ideal candidate will provide exceptional customer service and assist with the administrative operations of the practice. This role is remote, offering flexibility, and will require a commitment of approximately 20-25 hours per week. Candidates based in the Raleigh-Durham, Cary, Chapel Hill area are preferred, as the position may include occasional hybrid training or in-office visits in the future. This is an excellent opportunity to join a new medical practice with the potential for growth.Responsibilities:  Answer multiple phone lines and respond to emails within a timely manner  Communicate with current and prospective patients through email and phone  Schedule patient visits and answer pre-visit questions  Act as communication aid liaison between patients and healthcare providers by keeping the lines of communication flowing by properly taking messages and routing to the appropriate party within the practice  Address and respond to patient requests and needs in a professional and timely manner to ensure patient satisfaction  Ensure complete and accurate patient registration, which includes recording a patientÂs health, demographic, and insurance information  Manage patient accounts with contact information, insurance and financial information in a confidential manner  Utilize electronic systems that include but are not limited to: EHR, fax, and multi-line phone system  Work as a team player to ensure each patient receives the best service possible  Assist in processing outgoing and incoming referrals  Upload documents into patient charts  Ensure compliance with professional standards while following practice guidelines, healthcare laws, and regulations  Adheres to all HIPAA and confidentiality requirements  Maintain professional demeanor and interface well with patients in a mental-health setting  Assist with other administrative tasks as needed by your manager
Qualifications:  Minimum high school diploma or equivalent  Experience working front desk in medical office, administrative roles and/or customer service roles  Medical office knowledge and/or experience  Mental health knowledge and/or experience is highly preferred  Insurance knowledge and/or experience is highly preferred  Highly organized with a strong ability to manage different priorities while bringing tasks to completion  Ability to work with others and use resources to problem solve  Apply good judgement to fast-changing situations  Strong customer service skills and exceptional phone presence are a must  Effective verbal and written communication skills  Effective collaborator and works well with a team of other caretakers  Strong computer and data entry skills required  Punctual, reliable and flexible
Benefits:
 Work From Home Position
 Technology Provided: Laptop computer and Headset
Work Schedule:
 Part-Time: approximately 20-25 hours per week
 Must be available during regular office hours (Monday to Friday)
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 20 Â 25 per week
Benefits:
 On-the-job training
Medical Specialty:
 Psychiatry
Schedule:
 Monday to Friday
Work Location: In person Apply Job!
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