[Remote-Position] Customer Travel Representative/Virtual
Core Information:
- Company: Workwarp
- Start Date: Immediate openings available
- Location: Remote
- Position: Customer Travel Representative/virtual
- Compensation: a competitive salary
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Position:Customer Travel Representative/VirtualLocation:Remote
Job Type:Full-time
About HappyGo Travel Services:HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.
Responsibilities:
Customer Service:
? Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
? Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
? Handle inquiries, concerns, and complaints professionally and promptly
Booking and Scheduling:
? Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
? Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
? Confirm bookings and send detailed itineraries to clients
Destination Knowledge:
? Stay updated on travel trends, visa requirements, and safety information for various destinations
? Offer insights and suggestions for travel experiences that match client interests
Administrative Tasks:
? Maintain accurate records of bookings, payments, and client interactions using our CRM system
? Process payments and handle invoicing as needed
Benefits:
? Competitive salary with performance-based bonuses
? Remote work opportunity, allowing for flexible hours and work-life balance
? Opportunities for professional development and training in the travel industry
? Access to exclusive travel discounts and perks
? Collaborative team environment with supportive colleagues
Basic Qualifications: ? Proven experience in a similar customer service role or within the travel industry ? Strong communication skills with fluency in written and spoken English (additional languages are a plus) ? Proficiency in using booking platforms and CRM systems ? Excellent problem-solving abilities and attention to detail ? Ability to work independently and as part of a team, with a customer-first mindset
Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!
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